Here are a few things to consider as you research potential home alarm monitoring companies:
Having your alarm monitoring tied to your wired phone line creates a point that burglars can exploit. If the phone line is cut or otherwise disabled, the entire alarm system can go down. In addition, an increasing number of families are doing away with their wired phone lines and switching to VoIP phones or exclusively using their mobile phones.
You can avoid this potential issue by working with a company that offers a cellular backup and other wireless options. With a cellular backup, alarm signals will still be able to be transmitted even if an installed phone line is cut off. In addition, many companies can work to monitor alarms over VoIP or other wireless options.
You never know when a problem might happen at your home. A burglar can break into your home in the middle of the night or during the work day when they know everyone at your home is at work or school. In order to be truly protected, you want to make sure that the monitoring company provides their services 24 hours a day, seven days a week.
If there is an alarm that goes off in your home, you want to know about it quickly. Find out from any potential monitoring company what their methods are for alerting both you and the authorities in case of an emergency. The best companies will be able to monitor burglaries along with other situations such as alarms for medical emergencies and unsafe conditions.
Even the best alarm systems can be susceptible to false alarms. You’ll want to try to avoid companies that charge you a fee in case of a false alarm.